The Prism MINI is a more compact version of the Prism Classic, everything you love about our classic in a more compact package! It stands at 10.5” to 13.7”, whereas the Classic (single stack) stands between 13.7” and 17.8”, depending on the mouthpiece used. The mouthpiece diameter is 32mm (1.25”) diameter mouthpiece, while the Prism Classic has a 2” diameter mouthpiece for a larger feel.

No, the Prism MINI line is overall smaller so the threads, downstems, and halos are all a different size than our standard Prism Classic line. To see what Prism MINI is compatible with, check out our MINI collection.

Yes and no. If depends if you have the old clamp style setup verse the threaded Halo style. Each can only be interchangeable within their own system. However, once you purchase a certain system, you can intermix all of our glass types within that system.

No, it is not. The threads on our glass are unique to Prism. HOWEVER, we have linked up with Chill Steel Pipes and designed a special adaptor that connects our mouthpieces and percolators to their metal bases. You can purchase the adaptor here.

YES! We have linked up with Chill Steel Pipes and designed a special adaptor that connects our mouthpieces and percolators to their metal bases. You can purchase the adaptor here.

The Prism custom bong uses a threaded system to tightly secure each piece of glass together with an attachment called the Halo. Our Halos have dual threading on the interior of each end that allows for glass to be threaded securely into place, inside the Halo is a silicone gasket making an airtight/watertight seal. Check out our assembly video for more info.

The Halos feature an aluminum exterior, two molded plastic threads on either end of the interior, and a silicone gasket in the middle to ensure an airtight/watertight seal.

Simply twist one glass piece onto one of the Halo ends, then twist another piece of glass onto the opposite end of the Halo until both ends are secure. Once both ends are fully twisted together, you will not be able to wiggle or move either piece of glass. For more details, check out our assembly video.

Prism has created four unique 3D Custom Bong Builders, unlike anything else in the industry. There’s one for fully assembled bongs, as well as others for just the base, percolators, and mouthpieces. Each builder lets you select your preferred glass type, color, and decal. As you make your choices, the builder shows your creation coming together in real-time, helping you visualize the perfect piece.

"Cleaning a bong is easy", said no one ever, until they owned a modular bong! All you have to do is disassemble your piece and fill it with your preferred cleaning agent. Shake it up and let it sit, then rinse out. It’s that easy. For those clean freaks (like us) all our non decaled glass pieces are dishwasher safe! No more hard to reach spots! We do suggest purchasing some cleaning caps. Check out our cleaning page for more info.

It depends on your preferences, but we always recommend starting with our Standard Beaker Single Stack. It comes with a standard mouthpiece and a beaker and is a good item to break into the modular glass game with.

All of our bong bases and mouthpieces are made of high end 7mm borosilicate glass. So it’s thick! All percolators and bent mouthpieces are made from 5mm borosilicate glass due to the detail work within the percolators.

The 14mm bowl works for our Classic Prism beaker, straight tube, and klein incycler bases. Along with the Prism MINI beaker, honeycomb, and straight tube bases.

The 18mm bowl works for our Classic Prism percolated beaker and honeycomb bases.

All Prism MINI bases use a 14mm bowl.

The Prism MINI line uses the MINI downstem that is 120mm long.

Yes, all the Prism ash catchers are compatible with both the Prism MINI and Prism Classic. Make sure you're buying the correct ashcatcher for your base! If you have any questions please reach out to support@prismwaterpipes.com

Yes, all the Prism cleaning caps are compatible with both the Prism MINI and Prism Classic.

Yes, all the Prism bangers are compatible with both the Prism MINI and Prism Classic.

At this time, decals are not available on the Prism MINI. Only the Prism Classic. This will change in the future, but TBD.

No, at this time, there are no percolators available for the Prism MINI.

However tall your heart desires! Just make sure you have a Beaker or Big Honeycomb Base to stabilize the base of the bong! And maybe someone holding it too if you’re building a really tall one haha!

The Prism design team is always innovating and scheming up new designs. It’s kind of what our founder does best. 100% idea man that one. Our goal is to try and have new items on the website on a quarterly basis. Follow us on IG @prismwaterpipes to see all new item releases or sign up for our newsletter.

Please contact support@prismwaterpipes.com for all retail customer support inquiries.

Prism Perks is Prism’s loyalty program. As a Prism Perks member, you’ll earn points every time you shop, share, or sesh. Redeem points at checkout for money off your order.

Sometimes cards error out or are declined for a few different reasons. When this happens, the bank holds the funds until they determine the order is not going through. Typically it takes 2-3 business days for the funds to be returned. If funds are not cleared, please contact your bank.

Sometimes banks will place holds on a card. If this is the case, please wait a few days to see if the hold(s) are dropped. If they are not, contact your bank for further assistance

You must be 21 years of age or older to purchase from Prism.

Our shop and customer service hours of operations are Monday through Friday, 9 am to 5 pm (East Coast Standard Time). We are closed on weekends and holidays. However, feel free to reach out on IG at any time and they will try to help you as best as they can.

All of Prism’s non decaled glass is dishwasher safe. If your glass has a decal on it, it is not dishwasher safe. However, please note, the Halos are NOT dishwasher safe and should not be placed in the dishwasher. See our cleaning page for more info.

Unfortunately, we’ve all been there when our stomach drops to the floor as our beloved bong breaks. Not a good day. Luckily, with a custom bong, it’s super easy and inexpensive to replace just the broken part instead of an entire new bong. Please handle all broken glass with care and safety. Please dispose of all broken glass carefully and responsibly. Prism is not liable for any harm inflicted by broken glass products.

Prism does not repair broken glass even if it’s a Prism piece.

Prism can do custom orders over the quantity size of 100 pieces. Please contact your sales rep for more info.

Yes, please use this link for wholesale inquiries.

Yes you can! We are in headshops all over the US and a few international ones. If you do not see us in your local headshop, let them know to give us a call and we'll get them hooked up!

Domestic: Prism customers pay for shipping on all orders under $100. Price is determined at checkout. For all orders over $100, economy shipping is $4.20. Expedited shipping is based on the location of the customer. 

Canada/Mexico: $30 Flat Rate (USPS is typically 6 - 10 days to most of Canada/Mexico, including customs processing).

International: Price determined at checkout and covered by the customer. All shipments are sent through USPS.

No we do not.

Yes, Prism ships to most countries internationally.

Duties, taxes and other fees are determined by the customs agency within the destination country and are the responsibility of the recipient. These fees will be due at the time of order at the request of the carrier and are non-refundable. A restocking fee of 15% will be charged if an order is returned to our warehouse due to failure to pay required fees or is turned around at the border. Prism is not responsible for customs duties. For more information, please contact the designated carrier directly with your shipping and tracking information.

All full setups are sent fully assembled up to a “Double Stack”. Triple stacks and add on individual glass parts like mouthpieces, percolators, and bases will be sent in a separate box.

If you would like to change the requested address added during checkout, please contact support@prismwaterpipes.com with the revised address. If the package has already shipped, the customer must cover all fees related to the return of the package and then the reshipping.

All Prism bongs are made to order so manufacturing lead times are generally 2 -3 business days, but can be longer during holiday seasons. All shipping timelines are based on the customers selected shipping method. Standard shipping is 3-10 business days and expedited shipping is 1 - 3 days depending on where you are located in the continental US. Please note, Prism is located in Philadelphia, PA.

Please note that all shipping is on top of manufacturing lead times.

Prism used USPS and UPS standard and expedited shipping.

Once your order has shipped, you will receive a shipping confirmation e-mail with tracking. Use the tracking number in that email to track your package. If you cannot find your shipping notice email, check your spam folder or log into your Prism Perks account for the shipping information.

The order confirmation email only confirms we have received your order. Once your order ships, you will receive a shipment confirmation email with a tracking number.

If you've just received your shipping confirmation e-mail with tracking, but the tracking information is unavailable, please wait 24 hours before checking for an update. Sometimes there is a delay between an item shipping from our warehouse and being scanned into the shipper’s system. If after 3 business days from receiving your tracking number you still have not seen a tracking update, please contact support@prismwaterpipes.com.

Contact the shipping provider and check with them on the whereabouts of the package. If it has been stolen, you will need to file a claim with the shipping provider and then contact us once the claim has been accepted.  

If you choose to return your item due to no longer wanting it or a change in heart, you will need to contact support@prismwaterpipes.com within 3 days of receiving the order and provide your order number along with a reason why you wish to return your item. The item must be returned in its original packaging and unused. If the item has been used, a return cannot be made. Prism also requires the customer to pay for return shipping. Once the order is received, in good condition, a refund for the product will be provided. However, the original shipping cost will not be refunded.

Yes, as long as the order has not been shipped.

If you ordered an item and wish to make an exchange, you must contact us within 3 days of receiving your order. Please contact support@prismwaterpipes.com and provide your order number and the piece you wish to exchange your original piece with. We will require you to make a new purchase of the piece you would like, and we will process the return item once it is received by Prism. We will require you to pay to ship the original item back to us unused and still in its original packaging. However, we will cover the return shipping of your new piece unless of course you choose to pay for priority shipping.

First off we are sorry we missed an item in your order. We do request before you contact us, you double check all packaging and the box for the missing item. If you can still not find it, please contact support@prismwaterpipes.com.

If your order arrives broken or damaged, please contact support@prismwaterpipes.com with a description of the issue, along with photos and or videos, and your order number. You have 3 days upon receiving your order to report an issue. Once customer service has reviewed the issue, either a replacement or store credit will be provided. Please dispose of all broken glass carefully and responsibly. Prism is not liable for any harm inflicted by broken glass products.

All refund funds should return to your bank account within 1-3 business days from Prism refunding the order. If you are awaiting a refund, but haven’t received it yet, first double check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@prismwaterpipes.com

Refunds normally post within 1 - 3 business days, though individual bank policies may result in additional delays. We recommend waiting at least 5 business days before contacting us or your bank to inquire about a refund credit.

You should have received a shipping confirmation e-mail stating your order is complete and out for shipping. Use the tracking number in that email to track your package. If you cannot find your shipping notice email, check your spam folder. Sometimes it goes there. Or please email support@prismwaterpipes.com.

There is not a warranty on Prism products. If there is a defect in the product, Prism will gladly replace the item at no charge once proof is provided. However Prism does provide package protection at checkout that will cover your item for the first 30 days.

When you purchase our in-house package protection at checkout, your items will be covered for your first 30 days of use! This is a no-questions-asked policy, meaning we will cover both manufacturer defects and accidental damage! Knock your new bong over? No problem! Send in a picture of the broken or damaged item within 30 days of the delivery date, and we will send you a replacement free of charge!